Terms and Conditions

These terms and conditions form the basis on which you can visit and use our website. Please read them carefully as they contain important information.
This website is owned and operated by INTOXYQUE Ltd ("Company"). These terms and conditions set out the conditions for visiting, usage and purchase of items on our website. By using this website, you are agreeing to these terms & conditions.
The term INTOXYQUE Ltd or "us" or "we" or "our" refers to the owner of the website. We are registered in England and Wales and our company registration number is 07852513. The term "you" refers to the user or viewer of our website.
If you have any queries about these Terms and Conditions, comments, feedback or complaints about our website, please feel free to contact us at  info@intoxyque.com or 07956 494 816.

Placing an order and Delivery
Currently we only accept orders within the UK. We must receive payment of the whole of the price for the goods that you Order before your Order can be accepted. Delivery is usually between 3-7 working days. All Orders are subject to acceptance and availability. Should we be unable to meet these delivery times, we shall contact you and a full refund or exchange will be offered. Currently we only deliver within the UK. All Orders are dispatched by Royal mail - no signature required. We will deliver the goods to the UK address you specify for delivery in your Order. It is important that this address is accurate as we cannot accept liability for delivery to an incorrect address/postcode supplied by the customer. We cannot accept any liability for any loss or damage to your Order once delivered in accordance with your delivery instructions (unless this is caused by our negligence). We must be notified of breakages or other damage in writing or by email within 48 hours of receipt. If you do not receive goods Ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing or via email of the problem within 60 days of the date on which you ordered the goods.

Damage to your computer
We do our very best to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that your antivirus software and spyware software is up to date and that you have the right equipment available to use the website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Payment terms
Orders can be paid for by PayPal, Visa Credit and Visa Debit cards. Orders will only be processed on our receipt of fully cleared funds. In the event of payment not being fully cleared, we will wait until such funds clear before processing the order.

Returns Policy
If you believe that an item is in unsatisfactory condition on arrival, please contact us immediately via email or in writing. We will replace or make a refund in respect of any item which does not arrive in good condition or is lost in transit. This does not affect your statutory rights.

Use and collection of personal information
In processing your Order, we will only use your personal information to respond to your enquiries/ Orders, process deliveries and payments, and to communicate with you regarding Orders, products, and promotional offers. Our Payment Service Provider, PayPal, ensures that all transaction information passed between merchant sites and PayPal Systems is safe and encrypted. We will not release your personal information to any third party.

Ownership of rights
All rights, including copyright, in this website are owned by or licensed to the Company. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission.

 

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